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7 – 10
Your plant runs on solid judgment.
You have reasonable control of the process. Even so, there may be room for improvement in the lab-to-plant link or in systematizing how decisions are made. A technical conversation can bring it to light.
11 – 16
There's real room for improvement.
The plant works, but it lives with deviations that are likely costing you yield, stability, or creating an over-reliance on specific people. This is the profile where a technical-operational diagnosis adds the most value.
17 – 21
The operation needs structure.
There are clear signs that the operation relies more on intuition than on technical judgment. Before reaching for tools or additives, you need a decision-making framework. Starting with a diagnosis is the most cost-effective step.
The pattern we see:
Most plants that come to Smallops score between 12 and 17. They aren't broken, but they operate with a gap between what the process could deliver and what it actually does. That gap doesn't close with a product. It closes with method.
